Job Description
A highly qualified and driven Customer Service Representative is needed to join our team. Working from the convenience and security of your own home as a representative will provide you the chance to collaborate with well-known brands, such as Zevelon.
Responsibilities:
- Answer general questions and deliver first-rate customer service.
- Describe the available booking options and the billing procedures.
- Examine and address consumer grievances
- When necessary, transfer calls to client customer service.
- Provide extra services as agreed upon by the client and yourself.
Requirements:
- Must be able to pass a drug test and background investigation.
- Working 15 to 20 hours a week is necessary because some clients have weekend needs.
- A peaceful, distraction-free workspace is essential.
- Minimum computer requirements must be met, or higher if the client requests it (laptop or desktop).
- A USB headset with a microphone is necessary for the certification training.
- Broadband internet service must be hardwired via cable, fiber optic, or DSL.
- Phone service is a must.
- A call center noise-cancelling phone must be available for purchase.
Benefits:
- No gas or commuting costs
- You can even work in your pajamas while you’re at home!
- Make your own hours and make a name for yourself in the telecom customer service sector.
- Reduce the strain of transportation, commute time, and the cost of work attire.